Private Clubs, Resorts & Hotels

Luxury On-Demand Staff Training

The smart way to upskill & train staff

We started our journey with a vision to empower staff, increase member satisfaction and cut the costs and hours spent by Management on staff training. We have achieved this with our innovative staff training platform, delivered by the most dedicated and passionate team of Hospitality Professionals.

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Benefits

40+ Luxury Hospitality Courses

Give your Staff access to Internationally recognized and endorsed training and improve your operation. Whilst training, staff will learn new skills, improve on existing skills and earn industry-recognized certificates.

Industry Specific & Relevant Training

We understand that the Country Clubs, Resorts & Hotels have a unique set of service standards, expectations & clientele. Our Training is designed to simplify the training process while maintaining consistency & improving quality.

Add Staff. Track Progress. Save Money!

We offer FREE Manager Onboarding Assistance to help with setting up your own Manager's Portal. You'll have the ability to add staff to training programs, track and monitor all Staff progress and results from any device, at any time! Saving you time and MONEY!

Increased Member Satisfaction & Sales

Take your staff training to the next level. Well-trained staff results in an improved dining experience, increased Member/ Customer satisfaction, higher food & beverage sales and, a smoother more professional running operation.

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Luxury Training Courses
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On-Demand Video Lessons
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Industry Recognized certificates

Pricing & Packages

15Training Licenses

Basic

$89 / Month
  • Unlimited Staff Training ⓘ
  • Access To 40+ Courses ⓘ
  • 1 Manager license
  • Manager Onboarding Assistance ⓘ
  • Staff Reports & Analytics ⓘ
  • Support ⓘ
  • Staff Onboarding Assistance
  • Add Custom Content
40 Training Licenses

Standard

$149 / Month
  • Unlimited Staff Training ⓘ
  • Access To 40+ Courses ⓘ
  • 3 Manager Licenses
  • Manager Onboarding Assistance ⓘ
  • Staff Reports & Analytics ⓘ
  • Support ⓘ
  • Staff Onboarding Assistance ⓘ
  • Add Custom Content
UnlimitedTraining Licenses

Premium

$189 / Month
  • Unlimited Staff Training ⓘ
  • Access To 40+ Courses ⓘ
  • Unlimited Manager Licenses
  • Manager Onboarding Assistance ⓘ
  • Staff Reports & Analytics ⓘ
  • Support ⓘ
  • Staff Onboarding Assistance ⓘ
  • Add Custom Content ⓘ
15Training Licenses

Basic

£65 / Month
  • Unlimited Staff Training ⓘ
  • Access To 40+ Courses ⓘ
  • 1 Manager license
  • Manager Onboarding Assistance ⓘ
  • Staff Reports & Analytics ⓘ
  • Support ⓘ
  • Staff Onboarding Assistance
  • Add Custom Content
40 Training Licenses

Standard

£109 / Month
  • Unlimited Staff Training ⓘ
  • Access To 40+ Courses ⓘ
  • 3 Manager Licenses
  • Manager Onboarding Assistance ⓘ
  • Staff Reports & Analytics ⓘ
  • Support ⓘ
  • Staff Onboarding Assistance ⓘ
  • Add Custom Content
UnlimitedTraining Licenses

Premium

£138 / Month
  • Unlimited Staff Training ⓘ
  • Access To 40+ Courses ⓘ
  • Unlimited Manager Licenses
  • Manager Onboarding Assistance ⓘ
  • Staff Reports & Analytics ⓘ
  • Support ⓘ
  • Staff Onboarding Assistance ⓘ
  • Add Custom Content ⓘ
15Training Licenses

Basic

€78 / Month
  • Unlimited Staff Training ⓘ
  • Access To 40+ Courses ⓘ
  • 1 Manager license
  • Manager Onboarding Assistance ⓘ
  • Staff Reports & Analytics ⓘ
  • Support ⓘ
  • Staff Onboarding Assistance
  • Add Custom Content
40 Training Licenses

Standard

€130 / Month
  • Unlimited Staff Training ⓘ
  • Access To 40+ Courses ⓘ
  • 3 Manager Licenses
  • Manager Onboarding Assistance ⓘ
  • Staff Reports & Analytics ⓘ
  • Support ⓘ
  • Staff Onboarding Assistance ⓘ
  • Add Custom Content
UnlimitedTraining Licenses

Premium

€165 / Month
  • Unlimited Staff Training ⓘ
  • Access To 40+ Courses ⓘ
  • Unlimited Manager Licenses
  • Manager Onboarding Assistance ⓘ
  • Staff Reports & Analytics ⓘ
  • Support ⓘ
  • Staff Onboarding Assistance ⓘ
  • Add Custom Content ⓘ

HEAR FROM OUR HAPPY CLIENTS & Their staff members

The training program was a vital part of our preparation as it gave us the knowledge and skills to provide the high standard of service that the club and membership expect.

Sarah S

Country Club Server

“Staff are well educated, prepared and are ready to go when they arrive at work for the first time. Confidence levels are through the roof!"

Eddie C

Clubhouse Manager

COURSES

No Courses Found!
Group Of Staff In front Of A Restaurant Seating Area

Introduction To Hospitality & Country Club Service

In this course, we will highlight and discuss important areas such as what is hospitality? What it is to work in private clubs, resorts, and hotels, and what will be expected of you.

Members' & Guests' Expectations & Handling Requests

Learn exactly what members and guests expect in country clubs, private clubs, and resorts and how to deal with and respond to their requests.

Terminology & Phrases Used in The Workplace

Learn about the words and phrases used in hospitality and the importance of using the words and phrases to communicate effectively with your fellow staff members

How To Carry Plate-Ware & Trays Correctly

In this course, you will learn the correct techniques to carry trays and plate ware safely and confidently.

Food Safety & Safe Workplace Practices

Learn how to handle and store food correctly and grasp the importance of handling allergies and allergy awareness

Two Females Hostesses Wearing Grey Blazers

Host Information, Appearance & Greeting Procedures

Learn the basics and what it is to be a Host/Hostess in a Country Club and the importance of appearance, body language, and greeting.

Dealing With Dress codes & Members Expectations

Learn and understand the importance of dress code requirements and the needs and expectations of members. 

Young Lady Taking Orders Via A Cellphone

Telephone Procedures & Taking Food Orders

Learn the skills to conduct yourself as a professional over the phone and the importance of menu knowledge and, how to take food orders.

Creating & Managing Floor Plans & Waitlists

Learn to manage and create both floor plans and waitlist correctly. These are essential to controlling the flow of service and being an effective Host/Hostess. 

Host Opening & Closing Duties & Potential Scenarios

Learn how to handle the day-to-day opening and closing duties and members' complaints.

The Host Certification Exam

Become a certified Host/Hostess and work in private and luxury Country Clubs, Resorts, and restaurants.

Hospitality And Serving Staff Carrying Trays Of Beverages And Dishes

Hospitality Assistant Introduction & Basics

In this course we will introduce you to and cover the basics and requirements for food runners, bussers, cocktail servers and server assistants.

Two Servers Dressed In White Serving Glasses Of Champagne

The Role of a Cocktail Server & Server Assistant

Cocktail servers and server assistants are responsible for the smooth running of the business, ensuring that the members have a pleasant experience. Learn about the duties and responsibilities of these two important positions.

The Role of a Food Runner & Busser

A food runner and busser, will be responsible for delivering food to the tables and clearing used dishes and plate ware. The job is relatively simple but there are a few things you need to know

Table Settings & Table Service Guidelines

This course will cover areas such as setting up tables for service and events to assisting lead servers and maintaining a table professionally. 

Serving Food, Beverages & Clearing Procedures

Learn about the food, beverage, and clearing procedures are essential to all clubs, resorts, restaurants, and bars, no matter what size or type.

Understanding Table Numbers & Seat Numbers

In this course, you will learn how to use table numbers and seat numbers to ensure that food and beverage are delivered to the correct table and seat, every time!

Understanding Kitchen Tickets & Running Food

Learn whats kitchen tickets are, how to read them, what they mean, and how to use them to save time. Also, learn the fundamentals of how to run food in an a la carte setting.

A Hospitality Assistant's Role in Banquets & Events

A hospitality assistant's role is to ensure that the members' experience is top-notch. This includes setting up buffets, serving food, napkin folding, and ensuring members are happy. 

Kitchen Equipment & Terminology

Whether you're a novice or an expert, in this course you will learn everything you need to know about the equipment and terminology used in the kitchen

Hospitality Assistant Certification Exam

Become a certified Hospitality Assistant today! Work in luxury country clubs, private resorts, and restaurants as a Server Assistant, Cocktail Server, Food Runner, and Busser.

Professional Server Dressed In Waistcoat With Bow Tie

Professional Server Introduction & Basics

This course will help you master the basics of being a professional server. Learn what is expected of you as a server and how you can improve your skills

Luxury Service Skills & Service Procedures

This luxury service skills and service procedures course is a great tool for anyone who wants a formal and detailed understanding of the high-end service at country clubs and private resorts.

Service Guidelines, Standards & Procedures

This course will teach you how to serve a table, serve and clear food and beverage, keep your tables clean, hygienic, appealing, and above all give the members the best dining experience possible.

The Steps of Service

This course covers the steps of service in detail giving you the skills and confidence to impress your tables and members with a flawless performance. 

Banquets, Events & Types of Service Training

Learn about the importance and different types of service, buffets, tables settings, and napkin folds used for events.

Food Terminology & Descriptions

This food terminology and descriptions course can help you be more knowledgeable about the foods and make them easier to talk about with others.

Different Types of Alcohol & Cocktails

Want to know about different types of Cocktails and brands of alcohol including asking the correct questions when drinks are ordered? Then you have come to the right place! 

Male Waiter And Female Waitress Serving A Glass Of Wine

Wine Basics, Knowledge & Service Training

Take this course to improve your wine knowledge and wine service skills. Gain the confidence to navigate a wine list, serve wine, and make wine recommendations.

Professional Server Certification Exam

Become a certified Professional Server today! Earn this industry-recognized and endorsed certificate and work in luxury Country Clubs, private Resorts, and restaurants.

Female Bartender Cleaning Glasses Behind The Bar

Bartender Introduction & Understanding The Lay-Out of The Bar

In this course, you will learn what is needed to be a bartender, the basics, and the importance of the layout of the bar.

Counter Filled With Bar Tools And Equipment

Essential Bar Tools, Equipment & Terminology

This course takes you through the essentials and basics of bar tools, equipment, and terminology, providing you with everything you need to be successful behind the bar.

Bartender Pouring Spirits Into A Glass At The Bar

Pouring Liquor & Beer Correctly

This course will cover everything from the best way to hold liquor bottles, free pouring liquor accurately to pouring beer from taps, bottles, and cans and holding the glass at the correct angle when pouring beer.

Common Fruits, Garnishes, Ingredients & Mixers

This course covers some of the most useful and common ingredients, mixers, and garnishes that a bartender can prepare and use.

Glasses Hanging Upside Down From A Glass Rack

Introduction To Glassware Used In The Bar

Learn the fundamentals of glassware used in bars and how to choose the right glassware when making cocktails

Types of Liquor, Liqueurs & Cocktail Preparation Methods

From the simple to the complex, this covers the most popular cocktail preparation methods, and the most common types of liquor and liqueurs.

Popular Cocktails

Popular Cocktails

This course gives you the skills and knowledge to master 35+ of the most popular cocktails to keep up with the expectations and demands of Country Clubs and Resorts

Server Holding A Tray Full Of Drinks

Introduction To The Service Bar & Shift Duties

Learn about the service bar and how it works. We will also dive deeper into the opening and closing duties of the bar

Being a Professional & Efficient Bartender

Being a professional and efficient bartender is an art. This course will help you achieve this by giving you the essential skills and knowledge.

Maintaining Health & Safety Behind The Bar

This course provides the platform to learn what steps you need to take to easily maintain health and safety behind your bar.

International Bartender Certification Exam

Become a certified International Bartender today! Earn this industry-recognized and endorsed certificate and work in luxury Country Clubs, private Resorts, and restaurants.

No Courses Found!

International Bartender Certification Exam

Become a certified International Bartender today! Earn this industry-recognized and endorsed certificate and work in luxury Country Clubs, private Resorts, and restaurants.

Maintaining Health & Safety Behind The Bar

This course provides the platform to learn what steps you need to take to easily maintain health and safety behind your bar.

Being a Professional & Efficient Bartender

Being a professional and efficient bartender is an art. This course will help you achieve this by giving you the essential skills and knowledge.

Server Holding A Tray Full Of Drinks

Introduction To The Service Bar & Shift Duties

Learn about the service bar and how it works. We will also dive deeper into the opening and closing duties of the bar

Popular Cocktails

Popular Cocktails

This course gives you the skills and knowledge to master 35+ of the most popular cocktails to keep up with the expectations and demands of Country Clubs and Resorts

Types of Liquor, Liqueurs & Cocktail Preparation Methods

From the simple to the complex, this covers the most popular cocktail preparation methods, and the most common types of liquor and liqueurs.

Glasses Hanging Upside Down From A Glass Rack

Introduction To Glassware Used In The Bar

Learn the fundamentals of glassware used in bars and how to choose the right glassware when making cocktails

Common Fruits, Garnishes, Ingredients & Mixers

This course covers some of the most useful and common ingredients, mixers, and garnishes that a bartender can prepare and use.

Bartender Pouring Spirits Into A Glass At The Bar

Pouring Liquor & Beer Correctly

This course will cover everything from the best way to hold liquor bottles, free pouring liquor accurately to pouring beer from taps, bottles, and cans and holding the glass at the correct angle when pouring beer.

Counter Filled With Bar Tools And Equipment

Essential Bar Tools, Equipment & Terminology

This course takes you through the essentials and basics of bar tools, equipment, and terminology, providing you with everything you need to be successful behind the bar.

Female Bartender Cleaning Glasses Behind The Bar

Bartender Introduction & Understanding The Lay-Out of The Bar

In this course, you will learn what is needed to be a bartender, the basics, and the importance of the layout of the bar.

No Courses Found!
Professional Server Dressed In Waistcoat With Bow Tie

Professional Server Introduction & Basics

This course will help you master the basics of being a professional server. Learn what is expected of you as a server and how you can improve your skills

Luxury Service Skills & Service Procedures

This luxury service skills and service procedures course is a great tool for anyone who wants a formal and detailed understanding of the high-end service at country clubs and private resorts.

Service Guidelines, Standards & Procedures

This course will teach you how to serve a table, serve and clear food and beverage, keep your tables clean, hygienic, appealing, and above all give the members the best dining experience possible.

The Steps of Service

This course covers the steps of service in detail giving you the skills and confidence to impress your tables and members with a flawless performance. 

Banquets, Events & Types of Service Training

Learn about the importance and different types of service, buffets, tables settings, and napkin folds used for events.

Food Terminology & Descriptions

This food terminology and descriptions course can help you be more knowledgeable about the foods and make them easier to talk about with others.

Different Types of Alcohol & Cocktails

Want to know about different types of Cocktails and brands of alcohol including asking the correct questions when drinks are ordered? Then you have come to the right place! 

Male Waiter And Female Waitress Serving A Glass Of Wine

Wine Basics, Knowledge & Service Training

Take this course to improve your wine knowledge and wine service skills. Gain the confidence to navigate a wine list, serve wine, and make wine recommendations.

Professional Server Certification Exam

Become a certified Professional Server today! Earn this industry-recognized and endorsed certificate and work in luxury Country Clubs, private Resorts, and restaurants.

No Courses Found!
Hospitality And Serving Staff Carrying Trays Of Beverages And Dishes

Hospitality Assistant Introduction & Basics

In this course we will introduce you to and cover the basics and requirements for food runners, bussers, cocktail servers and server assistants.

Two Servers Dressed In White Serving Glasses Of Champagne

The Role of a Cocktail Server & Server Assistant

Cocktail servers and server assistants are responsible for the smooth running of the business, ensuring that the members have a pleasant experience. Learn about the duties and responsibilities of these two important positions.

The Role of a Food Runner & Busser

A food runner and busser, will be responsible for delivering food to the tables and clearing used dishes and plate ware. The job is relatively simple but there are a few things you need to know

Table Settings & Table Service Guidelines

This course will cover areas such as setting up tables for service and events to assisting lead servers and maintaining a table professionally. 

Serving Food, Beverages & Clearing Procedures

Learn about the food, beverage, and clearing procedures are essential to all clubs, resorts, restaurants, and bars, no matter what size or type.

Understanding Table Numbers & Seat Numbers

In this course, you will learn how to use table numbers and seat numbers to ensure that food and beverage are delivered to the correct table and seat, every time!

Understanding Kitchen Tickets & Running Food

Learn whats kitchen tickets are, how to read them, what they mean, and how to use them to save time. Also, learn the fundamentals of how to run food in an a la carte setting.

A Hospitality Assistant's Role in Banquets & Events

A hospitality assistant's role is to ensure that the members' experience is top-notch. This includes setting up buffets, serving food, napkin folding, and ensuring members are happy. 

Kitchen Equipment & Terminology

Whether you're a novice or an expert, in this course you will learn everything you need to know about the equipment and terminology used in the kitchen

Hospitality Assistant Certification Exam

Become a certified Hospitality Assistant today! Work in luxury country clubs, private resorts, and restaurants as a Server Assistant, Cocktail Server, Food Runner, and Busser.

No Courses Found!
Two Females Hostesses Wearing Grey Blazers

Host Information, Appearance & Greeting Procedures

Learn the basics and what it is to be a Host/Hostess in a Country Club and the importance of appearance, body language, and greeting.

Dealing With Dress codes & Members Expectations

Learn and understand the importance of dress code requirements and the needs and expectations of members. 

Young Lady Taking Orders Via A Cellphone

Telephone Procedures & Taking Food Orders

Learn the skills to conduct yourself as a professional over the phone and the importance of menu knowledge and, how to take food orders.

Creating & Managing Floor Plans & Waitlists

Learn to manage and create both floor plans and waitlist correctly. These are essential to controlling the flow of service and being an effective Host/Hostess. 

Host Opening & Closing Duties & Potential Scenarios

Learn how to handle the day-to-day opening and closing duties and members' complaints.

The Host Certification Exam

Become a certified Host/Hostess and work in private and luxury Country Clubs, Resorts, and restaurants.

No Courses Found!

How To Carry Plate-Ware & Trays Correctly

In this course, you will learn the correct techniques to carry trays and plate ware safely and confidently.

Food Safety & Safe Workplace Practices

Learn how to handle and store food correctly and grasp the importance of handling allergies and allergy awareness

Industry Associations