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Host Opening & Closing Duties & Potential Scenarios

15 Minutes

1 Exam

1 Certificate

About This Course

A Host/Hostess is the face of a restaurant and is responsible for setting the tone for the dining experience. How a Host/Hostess handles complaints and what they say to members can make or break a dining experience. A well-planned and executed opening and closing ritual will also add a lot of value. Learn how to handle the day-to-day opening and closing duties and members’ complaints.

General Information

Format

All Courses are self-paced. Consisting of on-demand interactive & instructional videos, reading content, slides & downloadable content

Language

All courses are only available in English

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