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Members' & Guests Expectations & Handling Requests

20 Minutes

1 Exam

1 Certificate

About This Course

In this course, we will deal with exactly what it is that members and guests expect in country clubs, private clubs, and resorts and how to deal with and respond to their requests and wishes. We will also cover the guidelines and the importance of greetings.

General Information


All Courses are self-paced. Consisting of on-demand interactive & instructional videos, reading content, slides & downloadable content


All courses are only available in English

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